Credit hours: 21
Course Description:
This course is designed for students enrolled in the professional master degree of E-Commerce (2nd year of study). The course meets the needs of students who want to enhance their communication skills both written and oral as they plan their future professional careers in the field of e-commerce.
Course objective: By the end of this course, students will learn the different techniques of oral and written communication within an organisation and should be able to implement what they acquired in business contexts.
Key words: writing principles, emails, job applications, cover letters, application forms, CV, job interviews, telephoning skills, presentation skills.
